Processor Information

Exporting merchant tokens to Clearent

What is Clearent's process for accepting tokens?

Clearent will accept token exports for merchants transitioning away from other processors. Below is an overview of how a typical transfer flow happens.


What can I find Clearent's public PGP key?

Please use this PGP public key for encrypting all token files sent to Clearent.

-----BEGIN PGP PUBLIC KEY BLOCK-----
Version: GnuPG v2.0.22 (GNU/Linux)

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=Bv3E
-----END PGP PUBLIC KEY BLOCK-----

Can I use my own SFTP server to transmit tokens to Clearent?

Please contact the Clearent integrations team at integrations@clearent.com to discuss using a non-Clearent SFTP server for token transfers.

Regardless of which server is used, the transmitted file must be encrypted using Clearent's public PGP key.


Where can I get a copy of Clearent's attestation of PCI compliance?

You can verify Clearent's PCI compliance status here.

Please contact integrations@clearent.com if you require a copy of Clearent's attestation of PCI compliance prior to transmitting token data.


Can I email Clearent the encrypted token file?

Clearent will not accept token data via email under any circumstances. All card data, even encrypted, must remain within Clearent's approved network segments.


Whom do I contact with questions or issues?

Please contact the Clearent integration team at integrations@clearent.com with any questions or concerns during the export or transmission process.